One of the fundamental reasons for COA's success is our ongoing commitment to our municipal/transit partnerships. We understand the importance of the "total program" concept; COA doesn't just provide a product but a full-service StreetScaping™ program. Our services are at the disposal of our partners 24/7. We have introduced practices and procedures designed to give our partners up-to-the minute status on their territory and to give them ready access to territory reports. We have implemented technology that aids in providing the municipal client with information on unit locations, numbers, and maintenance reports.